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At the same time, patients are expressing much more interest in text messaging as an alternative to phone calls. Interest in receiving phone calls from healthcare providers dropped by about 14 percent. The study indicated that patients have made a significant shift in their communication preferences during the COVID-19 outbreak. In September 2020, Modern Healthcare published some highlights from research conducted by SR Health by Solutionreach. This illustrates the importance of text messaging as a method for communicating with subjects in clinical trials now and after the pandemic has been brought under control. The Centers for Disease Prevention and Control (CDC) has already implemented its own text messaging system to assist agencies during this difficult time. In the current pandemic, the role of text messaging has become even more vital in providing medication reminders for clinical trials and allowing public health organizations and agencies to monitor the symptoms and spread of COVID-19. Notes About Text Messaging in the COVID-19 Pandemic. 90% of text messages are read by the intended recipient within 3 minutes.
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